Social Media training as part of the youth setup, mock press conferences and finding out potentially\u00a0embarrassing\u00a0information from youth players Social Media pages are all tactics for Birmingham City’s education policy.<\/p>\n
This week Digital-Football.com interviewed Andy Walker<\/a> – PR and Social Media Manager for English Championship side Birmingham City FC<\/a>. For a long time we’ve been working hard to try get clubs to open up a bit more about exactly what policies and procedures they undertake to train their players in Social Media. With a wealth of players on the likes of Twitter, the dynamic between player and press has drastically changed. Players no longer need to go through the press to get their comments out into the world, so it’s crucial that clubs ensure that players best understand the implications of a comment as well as understand what is appropriate. Andy has very kindly taken time out to answer a few of our questions and provide some excellent insight into how Birmingham City educate their players.<\/p>\n Birmingham City should be commended for being so transparent about their tactics and congratulated on running a smooth and effective Social Media strategy. Without further ado here’s our interview:<\/p>\n \u201cI joined the football club in August 2010 with one of my major objectives being to develop a social media strategy. Prior to that, the club had set up a Twitter account but were using it sporadically so there was no consistent social media output.”<\/p>\n \u201cWithout a doubt our main objective is to interact with our fantastic global fanbase, you will soon find that the other benefits to social media will come off the back of that interactivity. While many of our counterparts have the financial muscle to make their social media platforms all singing all dancing, I\u2019ve always prided myself on making Birmingham City one of the most interactive football clubs out there. I certainly didn\u2019t want the club\u2019s social media to just become a glorified RSS feed from the official website, it\u2019s worth much more than that. It\u2019s about getting out there and talking to our supporters about all areas of the football club, no matter how trivial. Once you have that trustworthy line of immediate communication then other benefits will follow.\u201d<\/p>\n \u201cBefore the arrival of Sky Sports and a 24\/7 approach to sports coverage, footballers weren\u2019t really given any form of media training. Yet now that their profession is constantly in the media spotlight, it\u2019s logical that footballers need to be trained on how to carry themselves in an interview scenario. Social media works on the same principal. Rather than dealing with a room full of journalists armed with cameras\/notepads\/tape recorders in a press conference environment, footballers are now open to tens of thousands of mini interviews every day via social media. A lot of it is common sense but some form of social media training needs to be in place to protect the football club and its players.\u201d<\/p>\nHow long have you been involved with Birmingham City Social Media?<\/h3>\n
What is the clubs primary Social Media objective?<\/h3>\n
Why does the club feel its important to have things like a Social Media Policy or training?<\/h3>\n
How long have these things been in play or have they always been there since the club started utilising Social Media?<\/h3>\n