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{"id":6176122549,"date":"2012-09-27T19:28:42","date_gmt":"2012-09-27T19:28:42","guid":{"rendered":"http:\/\/digital-football.com\/?p=6176122549"},"modified":"2012-09-27T19:56:03","modified_gmt":"2012-09-27T19:56:03","slug":"should-football-chairmen-be-using-twitter-to-engage-with-the-fans","status":"publish","type":"post","link":"http:\/\/digital-football.com\/featured\/should-football-chairmen-be-using-twitter-to-engage-with-the-fans\/","title":{"rendered":"Should Football Chairmen use Twitter to engage with fans?"},"content":{"rendered":"

It\u2019s a bit like knowing your Dad is on Facebook really, you don\u2019t think they should be there and they look a bit out of place, but they\u2019re there. Anyway, it\u2019s a fact of life, there are some Chairmen on Twitter (albeit few), and are getting some good results from it.<\/p>\n

Real chairman tweet<\/h3>\n

Last year, QPR Chairman Tony Fernandes\u2019 use of the network to ask suggestions for new signings for the squad was certainly innovative and proved if used well, Social Media is a valid and capable utility for engaging fans with the club. It\u2019s particularly important as questions arise over some clubs lack of interactivity with fans via these networks.<\/p>\n

Admittedly, questions like that will place strain on the chairman\u2019s relationship with the manager who may feel undermined (and in fact, former manager Neil Warnock later claimed he felt that Twitter had poisoned Fernandes against him), however, if managed well and used by asking sensible productive questions, there are opportunities to benefit from the likes of Twitter and help create a two-way relationship between club and fan. In the past, much research has shown that clubs are content to ignore fans via social media, however, Fernandes has shown there is an opportunity to narrow the gap between the two.<\/p>\n

However, as like any stakeholder in the game, Social Media can bring more trouble than its worth.<\/p>\n

West Ham United Chairmen David Gold recently lashed out at Alan Hansen who he claims said \u2018real chairmen shouldn\u2019t have a football opinion\u2019 and that \u2018a good chair is a chair that doesn\u2019t sign autographs or interact with fans\u2019 via his Twitter account.<\/p>\n

Chairmen on Twitter<\/h3>\n